District

If you are having trouble with your Chromebook there are a few things you need to try first.

Speed Test

1. Perform a Google search for Internet Speed Test
2. Click the "Run Speed Test" button.
3. Screenshot the results (you may need to send this to your teacher or the office)

Low speeds can cause problems during Google Meet or Zoom sessions. If your speed is consistently low, you may need to consider turning off your camera.

Update Chromebook

Updates normally take place automatically and just need a restart to be applied. It is important to restart periodically as pending updates can cause problems.

1. Click the system tray in the bottom-right corner of your Chromebook (where the clock is located)
2. Click the Gear icon at the top of the menu.
3. In the settings window, click "About Chrome OS" on the lower left.
4. Click "Check for Updates"
5. When the update is finished, click "Restart"

Chromebook Wipe

On certain occasions it is helpful to wipe your Chromebook. This removes all profiles from the Chromebook and resets it back to its factory settings. This process takes about 5 minutes. Please contact tech@belleville.k12.wi.us to set up an appointment.

Loaner Chromebooks

If your Chromebook is still giving you trouble, please contact tech@belleville.k12.wi.us and we can arrange to get you another Chromebook while we repair yours. It is very important to have a working Chromebook. Please let us know as soon as possible if you have problems.

Each student should have their school assigned Chromebook at home. If your child needs a device, please contact Chris Armstrong at armstroc@belleville.k12.wi.us or call (608) 835-6120 x3409 and leave a message. 

Mobile Device Use and Expectations

Please refer to our Mobile Device Handbook for detailed information.

Students will be expected to bring the device back to school once school resumes. We thank families making their best effort to take good care of the device, including keeping it safe when not in use, protecting the screen from scratches or cracks, and using the device only for appropriate academic use.

Students will log into their Chromebooks with a School District of Belleville username and password. Students should know this information. If you need assistance logging in, contact tech@belleville.k12.wi.us

Home Internet / WiFi options

PSC Internet & Phone Helpline - 608-267-3595

The PSC (Public Service Commission has established their Internet & Phone helpline for Wisconsin consumers. Please dial 608-267-3595 to speak with dedicated PSC staff or leave a voicemail.

Phone: 608-267-3595

Emergency Internet Resources

Several Internet Service Providers (ISPs) are offering free or low-cost internet access options in response to the COVID-19 health emergency. These services are offered in the areas each ISP serves, or as otherwise described.

>view emergency resources here

This listing will be updated as more information becomes available. This list is not guaranteed to be complete, or an endorsement for the companies listed. The PSC is not liable for inaccuracies. If you are aware of any additional programs, please contact the PSC.

Wisconsin Rural Housing Assistance

For qualifying families (usually those who qualify for free lunch), this program will pay for equipment rental and monthly internet services to get students online. You can learn more about the program at www.wisconsinruralhousing.org or (608) 238-3448.

School Hotspot Offer

The School District of Belleville will have limited availability to WiFi hotspots for families with need. The school received 10 devices on March 30 and distributed them to families who were unable to get Internet Access or those whose access was insufficient. We purchased an additional 10 devices and await their delivery. At this time we do not have an estimated delivery date. As expected, demand is high at this time and shipping dates are uncertain.

If you do not have Internet access for your student and have not been able to take advantage of the options above, please contact Chris Armstrong (armstroc@belleville.k12.wi.us).